.idv-chat-launcher{position:fixed;right:22px;bottom:22px;z-index:9998;border:0;border-radius:999px;background:#970b18;color:#fff;padding:14px 18px;font:700 15px Arial,sans-serif;box-shadow:0 5px 22px rgba(0,0,0,.25);cursor:pointer}.idv-chat-launcher:hover{background:#780914}.idv-chat-panel{position:fixed;right:22px;bottom:82px;z-index:9999;width:380px;max-width:calc(100vw - 28px);height:570px;max-height:calc(100vh - 110px);display:none;flex-direction:column;background:#fff;border:1px solid #d7dce2;border-radius:14px;box-shadow:0 12px 42px rgba(0,0,0,.26);overflow:hidden;font:14px/1.45 Arial,sans-serif}.idv-chat-panel.is-open{display:flex}.idv-chat-head{display:flex;justify-content:space-between;align-items:center;background:#970b18;color:#fff;padding:13px 15px}.idv-chat-head strong{font-size:16px}.idv-chat-close{border:0;background:transparent;color:#fff;font-size:25px;line-height:1;cursor:pointer}.idv-chat-notice{padding:9px 13px;background:#fff8e7;border-bottom:1px solid #eadfbf;font-size:12px;color:#564b31}.idv-chat-messages{flex:1;overflow-y:auto;padding:14px;background:#f4f6f8}.idv-chat-msg{max-width:88%;margin:0 0 12px;padding:10px 12px;border-radius:12px;white-space:pre-wrap;overflow-wrap:anywhere}.idv-chat-msg.user{margin-left:auto;background:#970b18;color:#fff}.idv-chat-msg.assistant{background:#fff;border:1px solid #dde2e7;color:#1d2733}.idv-chat-source-details{margin-top:9px;white-space:normal}.idv-chat-source-details summary{color:#850b16;font-size:12px;font-weight:700;cursor:pointer}.idv-chat-sources{margin:7px 0 0;padding-left:19px;font-size:12px}.idv-chat-sources a{color:#850b16}.idv-chat-feedback{margin-top:9px;padding-top:8px;border-top:1px solid #eee;font-size:12px}.idv-chat-feedback button{border:1px solid #ccd2d8;background:#fff;border-radius:12px;padding:3px 8px;margin-left:4px;cursor:pointer}.idv-chat-contact{display:inline-block;margin-top:8px;color:#850b16;font-weight:700}.idv-chat-form{display:flex;gap:8px;padding:11px;background:#fff;border-top:1px solid #dfe3e7}.idv-chat-form textarea{flex:1;resize:none;min-height:43px;max-height:90px;border:1px solid #b9c1c9;border-radius:8px;padding:9px;font:14px Arial,sans-serif}.idv-chat-send{border:0;border-radius:8px;background:#970b18;color:#fff;font-weight:700;padding:0 13px;cursor:pointer}.idv-chat-send:disabled{opacity:.55;cursor:wait}@media(max-width:520px){.idv-chat-panel{right:7px;bottom:72px;width:calc(100vw - 14px);height:calc(100vh - 90px);max-height:none}.idv-chat-launcher{right:12px;bottom:12px}}